Help Center
Looking for something specific? This is where we keep the most up-to-date help articles for all of our services.
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General Manager Quarterly Update – September 2026
Hear the latest news on United Fiber from General Manager, Darren Farnan.
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United Fiber Remote Guide: Using and Troubleshooting Your Remote
Use this guide to get familiar with your United Fiber remote and learn what to do if you’re having trouble. Getting to…
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Take Summer Outside with Outdoor Wi-Fi
What is Outdoor Wi-Fi? Summer is here, and that means backyard barbecues, pool parties, family gatherings, outdoor movie nights, and making memories under the…
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CEO Quarterly Update – March 2026
Hear the latest news on United Fiber from CEO Jim Bagley.
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How to Download the United Fiber App & Connect to Your Wi-Fi Blast Router
Setting up your United Fiber Wi-Fi Blast router is quick and simple with the United Fiber app. In just a few steps, you’ll have…
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Take Control of Your Account with SmartHub
Managing your United Fiber account has never been easier! With SmartHub, you can pay your bill, view your account information, monitor usage, and stay…
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What devices are compatible with United Fiber TV?
Supported Devices Device support may change at any time. Devices not on the official support list may still run the United Fiber TV app.…
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SmartTown Help Videos
Passpoint Install Android Captive Portal Passpoint Install iOS Device from Microsite Passpoint Install Windows Captive Portal Passpoint Install macOS Microsite
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Does United Fiber Offer Any Discounts?
The only credit that we offer is through the Lifeline program. For additional information on Lifeline, click here.
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What Areas Do You Service?
Our primary service territory is Northwest Missouri. You can quickly check if your address is serviceable by visiting Smart Hub Service Check or give…