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Construction Process

Lightning-fast and dependable fiber internet service, backed by exceptional local customer support.

Construction timeline

01

Design

Engineers decide the most efficient way to bring fiber optics to the greatest amount of people in your area.

02

City approval

We collaborate with Contractors and city officials on the fiber path design and submit to the city for approval. We partner with local contractors to begin the construction process.

03

Construction

Contractors and utility employees arrive in your neighborhood to mark the locations of existing underground utility lines in preparation for local construction.

04

Fiber optic route

Fiber optic cable is buried along the approved route. Fiber optic splicing is completed and the new plant is tested. As soon as testing is verified, installs can begin.

05

Engineering drop/install

Customers will be contacted for an engineering appointment, where the engineers connect the mainline fiber from the road to a small box placed on the outside of your home.

06

Home install

Our local technicians will arrive on the date of your install and place a fiber line from the box on the outside of your home to our United Wi-Fi Blast router inside your home.

07

Service test

We test your services, help you set up our FREE United Wi-Fi Blast app, and ensure you’re ready to fully enjoy United Fiber’s Fiber Fast internet.

Frequently asked questions

White flags are placed in your yard to show the route we are using for fiber. The colored flags are placed by the local utility companies to identify their lines and are required by law before we can start construction.

The least intrusive point that provides service efficiently is used and approved by the city.

Private utilities are not marked through the one call process. Homeowners will need to mark all private buried lines. This includes but is not limited to sprinklers, dog fences, etc.

Our team is happy to assist you with any questions regarding the construction process. You can call us at 800-585-6454, or you can submit an inquiry here.

The construction crew will pick up the flags when they have completed that portion of the build or drop.

Construction time varies depending on the area which you live. You will recieve emails and mailers throughout the construction process to keep you updated. You are also more than welcome to call our local team at 800-585-6454.