Help Center
Looking for something specific? This is where we keep the most up-to-date help articles for all of our services.
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How Do I Cancel Service?
To cancel one or all of your services please call into our support line at 800-585-6454
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What is Bark?
Overview Bark is a paid parental control service that enables parents to do the following: Works on: To view what bark monitors on these…
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Monitoring Apple or Android devices with Bark
Apple iOS Devices Android Devices
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Can I Keep My Old Phone Number?
If you have a telephone number with your previous service provider that you would like to keep, in most cases, we can port the…
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Explanation of Telephone Number Porting
When transferring your services to United Fiber, you can keep your previous telephone or fax numbers. We require a list of the numbers you would…
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TV Remote Guides
Guide for EVO Force 1 Guide for Kaon KSTB2100 Guide for Kaon KSTB2020
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How does United Fiber TV service work?
Our United Fiber TV service is live television brought to your TV digitally over your computer network. This allows for installation flexibility which is great for…
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Why is my TV streaming app showing content for a different area?
IP Geolocation This is typically due to inaccurate IP Geolocation information. There is nothing that the ISP or subscriber can typically do to resolve this themselves. Contacting the…