Help Center
Looking for something specific? This is where we keep the most up-to-date help articles for all of our services.
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Does United Fiber Offer Any Discounts?
The only credit that we offer is through the Lifeline program. For additional information on Lifeline, click here.
What Areas Do You Service?
Our primary service territory is Northwest Missouri. You can quickly check if your address is serviceable by visiting Smart Hub Service Check or give…
Get Notified of Outages and Maintenance
You can be notified about outages or maintenance by visiting https://status.unitedfiber.com Then click ‘Subscribe to Updates’ in the top right corner. Choose your method to…
What is Lifeline?
Lifeline is a program to help make communication services more affordable for low-income households. Lifeline provides subscribers a discount on monthly telephone service purchased…
Copyright Infringement Notices and Abuse Notices
Copyright Infringement Notices A copyright infringement notice is typically from a third-party firm on behalf of a network like NBC Universal in response to…
How Do I Cancel Service?
To cancel one or all of your services please call into our support line at 800-585-6454
What is Bark?
Overview Bark is a paid parental control service that enables parents to do the following: Works on: To view what bark monitors on these…
Monitoring Apple or Android devices with Bark
Apple iOS Devices Android Devices
Can I Keep My Old Phone Number?
If you have a telephone number with your previous service provider that you would like to keep, in most cases, we can port the…