ACP

FCC Program

What is ACP?

  • The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps connect families and households struggling to afford internet service.

ACP Discount

 

  • The ACP benefit is non-transferable and limited to one monthly service discount up to $30 per eligible household.

ACP Eligibility Requirements

Subscribers can qualify by meeting one of the following criteria: 

-Already receive Lifeline benefit

-Income (household’s income is at or below 200% of the Federal Poverty Guidelines. (See more Here)

-Consumers participate in one of the following Government Programs:

  • SNAP
  • Medicaid
  • WIC
  • SSI
  • FPHA
  • Veterans Pensions & Survivor Benefit
  • Free or Reduced Lunch 
  • Federal Pell Grant Recipient

How to Apply:

Option 1: Apply online. Go to www.acpbenefit.org to submit an electronic application and upload any required documentation. If approved, you must contact United Fiber at 800-585-6454, option 3. United Fiber requires an additional form to enroll you in ACP.

Option 2: Apply by mail. Fill out and sign the ACP Application form available on the website; print it out and mail the application and supporting documentation to the ACP Support Center; if approved, you must contact United Fiber at 800-585-6454, option 3. We may assist you with the paper application and mail it on your behalf.

Option 3: Apply with United Fiber. Only with the conset of the subscriber can United Fiber submit an online application. This is an in-person interaction, where we ask you questions in an interview style approach. You must sign and certify the online application.

Learn More:

Call ACP Support Center at 877-384-2575, or visit https://acpbenefit.org

Have questions? Call United Fiber at (800) 585-6454, or visit our office.

If you are having issues with your provider involving the Affordable Connectivity Program, you may want to file an informal consumer complaint with the FCC at

https://consumercomplaints.fcc.gov/hc/en-us or call 888-225-5322.

*The Affordable Connectivity Program (ACP) is a government benefit program operated by the FCC that reduces the broadband internet access service bill for qualifying households. If the Program ends or when a household is no longer eligible to receive the ACP benefit, and continues to receive service, households will be subject to United Fiber’s undiscounted rates and general terms and conditions. Households may obtain broadband service supported by the ACP from any participating provider of their choosing and may transfer their ACP benefit to another provider at any time.

 *The Affordable Connectivity Program (ACP) is a government initiative that reduces the broadband internet access service bill for qualifying households. If the household no longer receives the ACP benefit, and continues to receive service, households will be subject to United Fiber’s undiscounted rates and general terms and conditions. Households may obtain broadband service supported by the ACP from any participating provider of their choosing and may transfer their ACP benefit to another provider at any time.